The Town Festival Contact form opens with a warm welcome screen inviting residents to share inquiries, feedback, or suggestions about the upcoming event. It then collects the respondent's name and email address before asking "What is the primary reason for your contact today?" — a single-choice question with five options that lets organizers route each submission to the right team immediately. The "Please provide details for your inquiry or feedback." question gives respondents space to explain their thoughts in full, while the optional "On a scale of 1-5, how satisfied were you with the last town festival you attended?" rating question captures a quick sentiment score without blocking submission. Finally, "Would you like us to get back to you regarding your reply?" lets respondents opt in or out of a follow-up, so the team knows exactly who to prioritize. After submitting, respondents see a thank-you screen confirming their message has been received and that the team will follow up where needed.
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Relies on the "What is the primary reason for your contact today?" question to sort incoming messages by type before the team even opens them.
Uses the 'Volunteer Interest' option in the "What is the primary reason for your contact today?" question to flag potential volunteers instantly, with contact details already captured.
Combines the "On a scale of 1-5, how satisfied were you with the last town festival you attended?" rating and the "Please provide details for your inquiry or feedback." question to gather both a quick score and the story behind it.
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