Static surveys give you numbers; Dashform gives you understanding. AI-powered adaptive follow-up questions dig deeper into every response to uncover the reasons behind each score. Get sentiment-aware insights and actionable themes in minutes — zero manual analysis or coding required.
Static NPS forms ask everyone the same question and miss the specific frustrations, desires, and context that explain each respondent's score.
Without sentiment analysis and theme detection, dissatisfaction patterns surface only after at-risk customers have already decided to leave.
Your strongest advocates go unidentified and unrouted, so referral, testimonial, and case-study opportunities quietly pass you by.
From request to actionable insight, Dashform connects the whole flow — collecting richer customer context without adding manual analysis work.
Present NPS, CSAT, or custom satisfaction prompts that capture a clear baseline signal from every respondent in a conversational format.
AI tailors follow-up questions in real time based on each respondent's score and previous answers, digging into the specific reasons behind their sentiment.
Responses are automatically grouped by theme, sentiment polarity, and urgency level so your team can prioritize what matters most.
Route detractor issues to support, promoter opportunities to marketing, and all insights to your CRM or team tools through deep integrations.
Describe your feedback goals and AI builds the NPS structure, adaptive follow-ups, and routing logic — no manual survey building needed.
Automatic theme detection and sentiment scoring replace hand-tagging open-ended responses, so you act on real reasons instead of guessing.
Real-time scoring identifies your strongest fans and routes them into referral, testimonial, and case-study workflows that drive organic growth.
Monitor NPS and satisfaction score distributions over time, compare across segments, and track whether your improvements are moving the needle.
AI automatically identifies recurring topics across open-ended responses, surfacing the most common praise points, complaints, and feature requests.
Track positive, neutral, and negative sentiment shifts over time to spot emerging issues before they become churn drivers.
Track how critical issues are routed, which team members follow up, and whether escalated feedback leads to resolution and improved scores.
Create AI-powered feedback and NPS surveys in minutes that adapt to each respondent, surface actionable themes, and route critical insights to your team. No coding or manual analysis required.
Free plan stays free · no card · no chatbot to babysit
