The Repair Quote Form opens by asking for contact details — the "Full Name", "Email Address", and "Phone Number" questions — so the repair team knows exactly who to follow up with and how. It then moves into the job itself: the "Item Category" question narrows down the type of repair needed across seven categories, while "Item Description" and "Nature of the Damage or Fault" give technicians the specifics they need to prepare an accurate quote. The "How long have you had this issue?" question helps assess urgency and the extent of the problem, before "Preferred Service Type" lets the respondent choose between dropping off the item, having it collected, or receiving a technician visit. Finally, "Preferred Appointment or Quote Date" and "Additional Notes or Special Requirements" round off the form with scheduling preferences and any extra context. After submitting, respondents see a confirmation screen letting them know the team will review their details and respond with a tailored quote within one to two business days.
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They rely on "Item Category", "Item Description", and "Nature of the Damage or Fault" to assess jobs and prepare accurate quotes before a customer even walks in.
The "Preferred Service Type" and "Preferred Appointment or Quote Date" questions let them capture service logistics and scheduling preferences upfront, reducing back-and-forth.
The 'Plumbing or Electrical' category option and the "Additional Notes or Special Requirements" question allow clients to flag the nature and location of a fault clearly from the start.
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