Feedback forms with scales,
follow-ups, and branching.
Most feedback forms are designed to feel good rather than predict behavior. The signal you need is specific — which feature pushed a customer to the verge of churning, which onboarding moment lost them. Describe your goal and Dashform drafts an NPS, CSAT, or CES form with the open-ended follow-ups that turn a score into a decision.
A recommend score and a smiley face isn't a retention signal.
'How likely are you to recommend us?' feels nice and captures nothing. Generic NPS misses which feature, which moment, and which competitor actually moved the customer.
Without a follow-up, a 6 on NPS is just a number. You learn a customer is unhappy but never the one thing you'd need to fix to make it a 9.
A 9 should trigger a referral ask. Most forms thank the happiest customers and move on, leaving a growth lever sitting untouched in the data.
From one prompt to a feedback form that branches.
Describe your audience and target metric; Dashform drafts the scales, branching, and follow-ups. You adjust the wording and publish.
- 01Describe your feedback goal
Specify your audience and target metrics like NPS, CSAT, or CES — one sentence is enough to start.
- 02AI drafts your form
Questions, scales, branching, and follow-ups are generated instantly — a low NPS branches into 'what's the one thing we'd need to fix?', a high one asks for a referral.
- 03Refine the wording and scoring
Edit copy, scales, and score segments, tuning tone and length to the audience until the form reads the way you'd ask in person.
- 04Publish and share
Publish links or embeds in minutes and route responses back into your product and CX decisions.
A decision, not just a score.
A polished feedback form with scales, branching, and follow-ups is generated and editable in minutes instead of an afternoon of survey-building.
The same form works as a retention signal and a growth lever — branching detractors into fixes and promoters into referral asks.
Post-purchase pulse, onboarding NPS, post-support CSAT, and churn exit — high-volume feedback whose answers drive real decisions.
Everything actionable feedback needs.
The right scale for the job, each generated with the open-ended follow-ups that turn a number into a reason you can act on.
Branch on score segments so detractors get a fix question and promoters get a referral ask — different paths from the same form.
Wording, ordering, and scoring are editable and tuned to the audience, with branded layouts that match the rest of your experience.
Branded share cards and embeds, ready to publish across email, in-app, and post-support touchpoints instantly.
Frequently asked questions
Launch your AI feedback form in seconds.
Let AI draft the form — scales, branching, follow-ups — while you keep full control over every edit. No code required.
Free plan stays free · no card · no chatbot to babysit