The Corrective Action Form opens with a welcome screen explaining its purpose — systematically resolving non-conformances across processes, products, or services — before walking through eight questions. The first two establish what happened and who caught it, while the third asks for root cause analysis, prompting submitters to consider causes like equipment failure, process error, or lack of training. Questions four through six focus on the fix: proposed corrective actions, their current status (from 'Not Started' to 'Completed'), and how their effectiveness will be measured. Two optional closing questions capture a completion date and the reviewer's name and title, keeping the record audit-ready. After submitting, respondents see a confirmation screen thanking them for their input and confirming the information will be reviewed promptly.
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Rely on the "What is the identified root cause of this issue? (e.g., equipment failure, process error, human error, lack of training)" question to gather structured root cause data without needing a separate investigation worksheet.
Depend on the "Name and title of the person reviewing this corrective action." question and the completion date question to maintain a clear, attributable record for regulatory review.
Use the "What is the current status of the proposed corrective actions?" question to monitor whether fixes across multiple incidents are on track or stalled before issues escalate.
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